Shipping Policy

1–3
Processing days
7–15
Standard delivery
3–7
Expedited delivery
⏱ Processing Time

Order verification, quality check, and packaging. All orders are sent to the fulfillment center for dispatch within 1 – 3 working days after the order is placed.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there is a significant delay in the shipment of your order, we will contact you via email or telephone.

✈ Shipping Time

This refers to the time it takes for items to be shipped from our fulfillment center to the destination.

Delivery Type Estimated Time
Standard Delivery 7 – 15 working days
Expedited Delivery 3 – 7 working days
$ Shipping Rates & Delivery Estimates

Applicable to: Australia, Canada, US (United States), Rest Of the World.

Delivery Type Condition Cost
Free Shipping Orders $50.00 and above FREE
Standard Delivery Orders $0.01 – $49.99 $10.00
Expedited Delivery All orders $20.00
Note: Delivery delays can occasionally occur.
✉ Shipment Confirmation & Order Tracking

You will receive a Shipment Confirmation email once your order contains your tracking number(s). The tracking number will be active within 24 hours.

⚠ Damages
waveprimary.com is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.

Please save all packaging materials and damaged goods before filing a claim.

✉ Contact Us

Contact Information

✉ E-mail:
☎ Phone number: +86 18459416303
⌂ Business address: 778 Taohualun East Rd, Heshan District, Yiyang, Hunan, China